Care Management and Workforce Software for UK Care Providers

CarePoint365 is a UK care management and workforce automation software platform built on Microsoft 365 with Co-Pilot baked in. Designed for residential care homes, supported living, learning disability, complex care and domiciliary care providers, it brings HR, rostering, time and attendance, recruitment and applicant tracking, CRM, care planning and property maintenance into one connected system with agentic AI built in. CarePoint365 is headquartered in London, UK.

With agentic AI built in, it is designed to automate your unique processes. From complex rostering and payroll integrations to employee self-service, candidate tracking, managerial oversight, and customisable workflows, CarePoint365 ensures seamless, scalable, and fully integrated care management that meets your specific needs.

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Care Management and Workforce Software for UK Care Providers

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CarePoint365 helps managers maintain oversight of staffing, documentation, and compliance without increasing admin workload.

Every module is care-focussed and designed to mirror yourprocesses, with one central data layer ensuring efficient data sharing across the whole solution.

CarePoint365 helps managers maintain oversight of staffing, documentation, and compliance without increasing admin workload.

Every module is care-focussed and designed to mirror yourprocesses, with one central data layer ensuring efficient data sharing across the whole solution.

CarePoint365 helps managers maintain oversight of staffing, documentation, and compliance without increasing admin workload.

Every module is care-focussed and designed to mirror yourprocesses, with one central data layer ensuring efficient data sharing across the whole solution.

No more manual workarounds.

No more spreadsheets.

No more manual workarounds.

No more spreadsheets.

No more manual workarounds.

No more spreadsheets.

We support residential services and domiciliary care providers with HR, rostering, and workforce compliance tools.

HR

Effortlessly manage staff records, payroll data, and compliance.

Rotas

Easily schedule care staff based on the care needs of your service.

CRM

Increase occupancy, reduce voids, track client enquiries and funding.

Care Planning

Create, manage, and automatically update personalised care plans.

Property Manager

Track repairs to ensure locations are compliant and safe for residents.

HR

Effortlessly manage staff records, payroll data, and compliance.

Rotas

Easily schedule care staff based on the care needs of your service.

CRM

Increase occupancy, reduce voids, track client enquiries and funding.

Care Planning

Create, manage, and automatically update personalised care plans.

Property Manager

Track repairs to ensure locations are compliant and safe for residents.

HR

Effortlessly manage staff records, payroll data, and compliance.

Rotas

Easily schedule care staff based on the care needs of your service.

CRM

Increase occupancy, reduce voids, track client enquiries and funding.

Care Planning

Create, manage, and automatically update personalised care plans.

Property Manager

Track repairs to ensure locations are compliant and safe for residents.

CarePoint365 is built on Microsoft's Power Platform and works alongside your existing Microsoft applications.

With AI built in all users can get information by asking simple questions instead of reading reports and searching for data...

What makes it so special?

It’s not just a rota module. It’s your sidekick

It knows your staffing coverage needs and budgets just like you do. It can handle unplanned leave and stay on top of absences for you.

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Dashboard view of care management rostering tool displaying shift scheduling features

Fully integrated with PowerBI for a single source of truth.

The core data model is natively integrated into PowerBI to give you the most advanced reporting and data analytics capability of any care software solution. Built on the power platform it does not need complex data warehousing, delivering reports and analytics in real time.

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Carepoint365’s solutions summary section on home page with key software benefits

Time and attendance simplified

With CarePoint365, staff can clock in and out on their mobile or tablet at the care service. It shares rotas and manages availability, swaps and open shifts. It knows what to do if staff are early or late.

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Detailed rostering tool interface for managing caregiver shifts and staff availability

It also prepares the timesheets for you to review, shares them with your staff, helps you with any queries and then hands these over to payroll at the right time.

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Illustration of streamlined care management workflow on Carepoint365 home page

Make a great first impression

The integrated CRM module tracks and responds to enquiries to help you close leads as quickly as possible. It shows you where leads are coming from and helps you to stay on top of referrals. It mirrors your onboarding process and once approved, the details are passed over to your care management module so you are not duplicating data entry. It even tracks client finance and funding to ease the invoicing and billing process.

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Overview of Carepoint365’s integrated features for efficient care management on home page

Person-centred by design

CarePoint365’s care planning module mirrors your care plans, improves coordination and keeps your care plans updated. Built on the Power Platform, it is the most advanced solution available with AI and world-class security at its heart.

Person-centred by design

Managing a Care Team is difficult

The CarePoint365 HR module helps you to stay on top of the constant changes, it maintains staff records, their contracts, absences and performance so that you can lead the team more efficiently and stay compliant. It integrates with the rota and payroll as well as care management to give you total control without all of the paperwork.

Close-up of shift management options within the rostering system of Carepoint365

Managing a Care Team is difficult

Person-centred by design

Managing a Care Team is difficult

Recruitment built for safe hiring

CarePoint365 Recruitment manages the full hiring journey; posting vacancies, collecting applications, and tracking DBS, Right to Work and reference checks so every new starter is compliant and documented from day one. Interview scheduling connects to Outlook and Teams, and hired candidates flow straight into the HR module with no re-keying.

Explore the recruitment module

Applicant tracking dashboard showing care recruitment pipeline and compliance checks

Care Home Maintenance simplified

Track care home maintenance and repairs with intelligent workflows and collaborate with your contractors. Get alerts and stay on top of planned preventative maintenance to ensure resident comfort and compliance. Evidence compliance and job completion, track spend and budgets.

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We collaborate with care providers to improve their services

CarePoint365 is trusted by UK care providers including Allegra Care, Cornerstone Healthcare, Aspire Healthcare, Oriel Care and others supporting residential, supported living and domiciliary services across the UK.