Question 1

What is care home rostering software?

Accepted Answer

Care home rostering software is a digital tool for planning, publishing and managing care staff shift patterns. It tracks who is working when, manages availability, leave and absence, controls agency usage and budgets, and supports compliance with safe staffing requirements. CarePoint365 is rostering software built specifically for UK residential, supported living and domiciliary care providers.

Question 2

Can CarePoint365 handle sleep-in shifts and waking nights?

Accepted Answer

Yes. CarePoint365 supports the full range of care shift patterns including sleep-ins, waking nights, split shifts, and rotating shift cycles. Shift types are configurable so the system reflects how each service actually operates rather than forcing a generic schedule template.

Question 3

Does the rostering module manage dual roles and multi-location working?

Accepted Answer

Yes. Care staff often work multiple roles across different services — for example, a senior carer at one home and a relief support worker at another. CarePoint365 handles staff with multiple contracts, varying hourly rates, and multi-location assignments without requiring duplicate records or manual workarounds.

Question 4

How does time and attendance work?

Accepted Answer

Staff clock in and out via mobile or tablet at the care service. The system knows what to do when staff are early or late, prepares timesheets for manager review, shares them with staff for visibility, handles queries, and hands the data to payroll at the right time. Rotas, availability, swaps and open shifts all stay in sync.

Question 5

Does CarePoint365 calculate annual leave for hourly and salaried staff?

Accepted Answer

Yes. Annual leave is calculated correctly for both hourly-paid and salaried staff, including statutory accruals, carry-over, and bank holiday handling under UK employment law. The system supports the calculations required for compliance with the Working Time Regulations.

Question 6

Will it integrate with my payroll software?

Accepted Answer

Yes. CarePoint365 is built on Microsoft Power Platform and supports payroll integrations with the major UK care-sector payroll providers. Approved timesheets are passed to payroll at the right time without manual rekeying.

Question 7

Can managers see staffing and absence in real time?

Accepted Answer

Yes. CarePoint365 gives managers live visibility of staffing across all services, including unfilled shifts, agency usage, absence patterns and rota coverage. The system can flag understaffed shifts and propose cover automatically using its agentic AI capability.

Question 8

How does CarePoint365 reduce agency staff costs?

Accepted Answer

CarePoint365 reduces agency spend by giving managers real-time visibility of unfilled shifts, surfacing internal staff who are available and willing to cover, and using agentic AI to propose the lowest-cost compliant cover before agencies are contacted. Agency usage and spend are tracked per service so providers can spot patterns and target reductions.

Question 9

Can staff swap shifts and pick up open shifts themselves?

Accepted Answer

Yes. Staff can request shift swaps, mark availability, and pick up open shifts from their mobile device. Managers approve or decline swaps in line with skills, contracted hours, and safe staffing rules, and the rota updates automatically. This reduces manager admin and improves staff retention by giving teams more control over their working patterns.

Care Home Rostering Software for UK Care Providers

Automate care team rotas and timesheets.

Automate care team rotas and timesheets.

Automate care team rotas and timesheets.

CQC, CIS & CIW Compliant

CQC, CIS & CIW Compliant

Reduce Admin Time

Reduce Admin Time

Lower Agency Costs

Lower Agency Costs

Intelligent Rota Features Save Time And Promote Workforce Stability

Intelligent Rota Features Save Time And Promote Workforce Stability

Drag-and-drop rota planner

Timesheet and payroll automation

Employee app

CarePoint365 gives you tools to foster work-life balance

CarePoint365 gives you tools to foster work-life balance

Smart Shift Planning

Better Work-Life Balance

Less Admin, More Care

Time & Attendance

Time & Attendance

Automate time entry. Eliminate mistakes and disputes.

Automate time entry. Eliminate mistakes and disputes.

Intuitive time tracking

Absence and leave integration

DATA & INSIGHT

Meaningful data insights with integrations for payroll.

Meaningful data insights with integrations for payroll.

Reporting and analytics

Easy payroll management

Integrations

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

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See Carepoint365 in Action

See Carepoint365 in Action

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See Carepoint365
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in Action