DO IT YOUR WAY...

Because One-Size-Fits-All Doesn’t Work in Care.

Every Care Provider is Different—Your software should reflect this. CarePoint365 is designed to fit your processes, your teams, and your unique approach to care—not the other way around. From complex rostering and payroll integrations to employee self-service, referrals management, managerial oversight, and customisable workflows for care planning, CarePoint365 ensures seamless, scalable, and fully integrated care management that meets your specific needs.

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Every module is care-focussed and designed to mirror YOUR processes, with one central data layer ensuring efficient data sharing across the whole solution.

No more duplication of work. No more keying in data twice.

And easy access to everything you need to know.

HR Management

Effortlessly manage staff records, payroll data, and compliance.

Rostering

Easily schedule care staff based on the care needs of your service.

Enquiry Management

Increase occupancy, reduce voids, track client enquiries and funding.

Care Planning

Create, manage, and automatically update personalised care plans.

Property Maintenance

Track repairs to ensure locations are compliant and safe for residents.

Home page of Carepoint365, showcasing an all-in-one care management solution

HR Management

Effortlessly manage staff records, payroll data, and compliance.

Rostering

Easily schedule care staff based on the care needs of your service.

Enquiry Management

Increase occupancy, reduce voids, track client enquiries and funding.

Care Planning

Create, manage, and automatically update personalised care plans.

Property Maintenance

Track repairs to ensure locations are compliant and safe for residents.

HR Management

Effortlessly manage staff records, payroll data, and compliance.

Rostering

Easily schedule care staff based on the care needs of your service.

Enquiry Management

Increase occupancy, reduce voids, track client enquiries and funding.

Care Planning

Create, manage, and automatically update personalised care plans.

Property Maintenance

Track repairs to ensure locations are compliant and safe for residents.

What makes it so special?

CarePoint365 is built on Microsoft's Power Platform and works alongside your existing Microsoft applications.

With AI built in all users can get information by asking simple questions instead of reading reports and searching for data...

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It’s not just a rota module. It’s your sidekick

It knows your staffing coverage needs and budgets just like you do. It can handle unplanned leave and stay on top of absences for you.

Dashboard view of care management rostering tool displaying shift scheduling features

Time and attendance simplified

With CarePoint365, staff can clock in and out on their mobile or tablet at the care service. It shares rotas and manages availability, swaps and open shifts. It knows what to do if staff are early or late.

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Detailed rostering tool interface for managing caregiver shifts and staff availability

It also prepares the timesheets for you to review, shares them with your staff, helps you with any queries and then hands these over to payroll at the right time.

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Illustration of streamlined care management workflow on Carepoint365 home page

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Make a great first impression

The integrated CRM module tracks and responds to enquiries to help you close leads as quickly as possible. It shows you where leads are coming from and helps you to stay on top of referrals. It mirrors your onboarding process and once approved, the details are passed over to your care management module so you are not duplicating data entry. It even tracks client finance and funding to ease the invoicing and billing process.

Overview of Carepoint365’s integrated features for efficient care management on home page

Person-centred by design

CarePoint365’s care planning module mirrors your care plans, improves coordination and keeps your care plans updated. Built on the Power Platform, it is the most advanced solution available with AI and world-class security at its heart.

Visual of rostering software with customizable scheduling fields for healthcare teams

Person-centred by design

Managing a Care Team is difficult

The CarePoint365 HR module helps you to stay on top of the constant changes, it maintains staff records, their contracts, absences and performance so that you can lead the team more efficiently and stay compliant. It integrates with the rota and payroll as well as care management to give you total control without all of the paperwork.

Close-up of shift management options within the rostering system of Carepoint365

Managing a Care Team is difficult

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Care Home Maintenance simplified

Track care home maintenance and repairs with intelligent workflows and collaborate with your contractors. Get alerts and stay on top of planned preventative maintenance to ensure resident comfort and compliance. Evidence compliance and job completion, track spend and budgets.

Carepoint365’s solutions summary section on home page with key software benefits

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Fully integrated with PowerBI for a single source of truth.

The core data model is natively integrated into PowerBI to give you the most advanced reporting and data analytics capability of any care software solution. Built on the power platform it does not need complex data warehousing, delivering reports and analytics in real time.